Serviceable Territory
ISP identifies approved neighborhoods, address pools and launch windows.
TEXAS-BORN • CARRIER-FOCUSED • FIELD-DRIVEN
Turning Fiber Passings
Into Paying Customers.
FiberLoop Texas helps broadband providers accelerate subscriber penetration in newly constructed and underpenetrated markets through professionally recruited, trained and managed field sales teams.
90Day Pilot
5–10Launch Reps
TexasFirst. Nationally Scalable.
THE COMMERCIAL REALITY
You build the network.
We build the customer base.
Homes passed are only the beginning. FiberLoop is designed to help ISPs convert serviceable addresses into completed activations—without requiring the carrier to build, recruit and manage another internal field organization.
FOR INTERNET SERVICE PROVIDERS
Field acquisition built around ISP economics.
FiberLoop operates as an extension of your growth organization. We recruit and manage the field team while your organization controls the product, pricing, serviceability, installation and customer relationship.
- Dedicated residential and small-business field sales teams
- Carrier-approved scripts, pricing, offers and brand standards
- Territory deployment based on serviceable-address data
- Performance measured on completed activations and quality
- Daily field visibility and structured ISP reporting
- Installation follow-up designed to improve order-to-install conversion
Carrier-ready executionClear ownership. Clear KPIs. Clear escalation paths.
HOW FIBERLOOP WORKS
From homes passed to activated subscribers.
A simple operating model that aligns FiberLoop with the outcome that matters.
Recruit & Certify
FiberLoop sources, screens, trains and deploys ISP-ready field representatives.
Neighborhood Deployment
Field leaders manage routes, canvassing, activity, coaching and territory discipline.
Qualified Order
Reps present only carrier-approved offers and submit orders through authorized systems.
Install Follow-Up
Our team supports the handoff from order to appointment and routes issues quickly.
Completed Activation
Carrier and FiberLoop reconcile installs, quality, cancellations and campaign performance.
SERVICES
One field organization. Multiple growth motions.
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Residential D2D
Professionally managed neighborhood acquisition for fiber and broadband services.
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Small Business Fiber
Targeted field outreach to qualified local businesses inside serviceable areas.
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New-Market Launches
Concentrated launch teams designed to create awareness and subscriber momentum.
⚡
Neighborhood Blitz Teams
Rapid deployment into newly lit or underpenetrated neighborhoods.
◎
Pre-Registration
Build demand ahead of launch where the ISP permits pre-order or interest capture.
✓
Install Recovery
Structured follow-up on missed, stalled or at-risk orders to improve conversion.
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Win-Back Campaigns
Re-engage eligible households when new speeds, pricing or network upgrades create a reason to switch.
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Field Recruiting & Management
Recruiting, leadership, training, quality control, reporting and performance management.
WHY FIBERLOOP
Built for measurable execution.
Performance-aligned
Commercial structures can be centered on completed activations rather than activity alone.
Brand protection
Carrier-approved messaging, badging, compliance procedures and quality management.
Field visibility
Rep-level activity, territory deployment and campaign reporting designed for accountability.
Recruiting engine
A repeatable field-talent model built to launch and scale markets as address inventory grows.
WHAT WE MEASURE
Carrier-facing scorecard
Orders / Rep / DayProductivity
Order → InstallConversion
Days to InstallVelocity
30 / 60 / 90-DayQuality & Retention
Complaints / ChargebacksCompliance
Metrics shown are campaign KPIs, not claims of historical FiberLoop performance.
ISP PARTNERSHIPS
Start small. Prove economics. Scale what works.
Our preferred entry point is a 90-day pilot in one serviceable market.
RECOMMENDED PILOT
90-Day Market Pilot
5–10
Field representatives + leadership
- One approved Texas market
- Defined serviceable address pool
- Daily / weekly KPI visibility
- 30-, 60- and 90-day business reviews
- Scale decision based on results and quality
What the ISP provides
- Serviceable address files & territory
- Approved pricing, offers & collateral
- Sales / order-entry access
- Product & compliance certification
- Representative authorization / badging
- Installation capacity & escalation contacts
- Order, activation & chargeback reporting
What FiberLoop provides
- Recruiting & onboarding
- Field training & management
- Territory deployment
- Quality assurance & compliance
- Install follow-up & issue routing
- Campaign reporting & performance reviews
READY TO TALK?
Request an Intro Meeting
Give FiberLoop one market to prove the model.
CAREERS
Build the next generation of fiber field sales.
FiberLoop is building a performance-driven field organization for people who know how to create trust at the door, execute professionally and win as a team.
Field Sales RepresentativeTeam LeadMarket ManagerRecruiterSales Operations
Join FiberLoop
FOUNDER & CEO
Shane Bala
Broadband semiconductor • Carrier access • Home networking • Field sales leadership
View Shane on LinkedIn →ABOUT FIBERLOOP
Led by a broadband insider who understands the full path from network buildout to customer activation.
FiberLoop Texas was created to give broadband providers a focused, accountable field-sales partner that can move quickly when new neighborhoods become serviceable.
Founder & CEO Shane Bala brings more than two decades of experience across broadband semiconductors, carrier access, home networking, sales leadership and field execution. Earlier in his career, Shane worked in the semiconductor market with Texas Instruments and Broadcom during the ADSL, VDSL and fiber rollout eras, calling on carrier and ISP ecosystems including AT&T, Verizon and other broadband providers.
At Broadcom, he led broadband carrier-access and enterprise product marketing, working with Tier 1 carriers and global OEM/ODM partners, including teams and manufacturers across China and Taiwan and equipment companies such as Huawei, Alcatel-Lucent, ZTE and 2Wire.
Shane later ran Stellar AV & Automation, building in-home networks and automating high-end residential and commercial environments with automation, networking, AV, security, surveillance and solar solutions. His most recent role includes AT&T corporate field leadership as an Area Director for Internet and Mobile in North Texas, focused on recruiting, training, sales execution, customer acquisition and brand-compliant growth.
20+ yearsBroadband semiconductor and carrier-access experience
$45M+Revenue scale achieved at Stellar AV & Automation
AT&TCorporate Area Director for Internet and Mobile sales
FiberLoop is intentionally positioned as a new execution platform: no fabricated case studies, no inflated customer counts and no unsupported ISP partnership claims. Results will be published once pilots are completed and verified.
FIBERLOOP TEXAS
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Turning Fiber Passings Into Paying Customers.
Texas first. Built to scale.